Basic returns
policy: Within 30
days of delivery, you may return any of the following purchased from
Amazon.com: books in their original condition; unopened CDs, cassette
tapes, vinyl records, DVDs, VHS tapes, video games, or software; and
any other merchandise in new condition with original packaging and
accessories. Read our complete Returns
Policy.
Items Purchased from Other Sellers As the Amazon.com Web site offers items for sale both by Amazon.com and by registered third-party sellers, it is important in the returns process to know from whom the item was purchased.
If you have not received the refund within 4 weeks of sending your order back, please contact the seller. If the seller does not respond to your concerns, you may be eligible for our A-to-z Guarantee.
Amazon.com subsidiaries operating on third-party platforms, such as Warehouse Deals, may have different policies. Merchant policies are accessible before ordering, wherever product details are made available.
Visit Your Account and view the order. Click on the order number and the seller is listed at the top of your order information.
If the item to be returned was not sold or fulfilled by Amazon.com, you will need to contact the seller directly or follow the specific Amazon Merchant's return instructions found in the order summary of Your Account. (Note: Orders from third-party sellers that are shipped by Amazon.com through the Fulfillment by Amazon program are subject to the Amazon.com returns policy.)
For more about third-party seller return policies and additional instructions, visit the following pages:
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